Management works in the system; Leadership works on the system.
You can't live principles you can't understand.
The ability to manage well doesn't make much difference if you're not even in the right jungle.
Effective leadership is putting first things first. Effective management is discipline, carrying it out.
It is in the ordinary events of every day that we develop the proactive capacity to handle the extraordinary pressures of life. It's how we make and keep commitments, how we handle a traffic jam, how we respond to an irate customer or disobedient child. It's how we view our problems and where we focus our energies.
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